Concept
A crossroads of creativity
The brief asked for an open office that would push diversity and inclusion forward and let staff experience the brand’s DNA. Gensler’s answer was a “crossroads of creativity”: fixed seats were removed in favour of activity-based working, so that ideas could come out of people moving around and meeting.
The office also keeps the customer in view. Mirrors, make-up tables, a product lounge and a mock-up store sit inside the workplace, so staff handle the products as customers do.


01 · The product lounge
The brand, within reach
The changes reflected what staff said they wanted: to know the brands better, to come up with ideas, and to give memorable presentations to influencers. The product lounge puts the products on open shelves beside soft seating.

02 · Brand floors
Cheek and lipstick colours
The shared areas use the colours of cheek and lipstick to say Shiseido. On the office floors each global brand has its own palette, and the floors are layered like a mille-feuille so that moving between them feels new.

03 · Counters & café
Places to stop and talk
Counters and café tables are spread through the floors for short meetings. The cafeteria was a finalist for the corporate cafeteria category of the 2021 Interior Design Awards.



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