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Office · Tokyo · Finance

SMBC — head office and four branches: what a bank looks like from the inside

One of Japan’s three largest banks opens its head office and four of its working floors — a lobby, a cafeteria, and departments where the desks sit under full-height planting.

Company Sumitomo Mitsui Banking Corporation (株式会社三井住友銀行)Shown The head office and four working locationsHead office Lobby, cafeteria, and reception roomsDepartments shown Transaction Banking Sales Division, Retail Marketing Division, Shinjuku West Exit Corporate Sales Division, Kinshichō BranchWorking floors Open desking with full-height planting set through itBranch A retail floor with a consultation counter and an open waiting areaShown Lobby, cafeteria, reception rooms, four departmental floorsWebsite smbc-freshers.com ↗
A departmental floor
A departmental floor

Concept

The bank that stopped looking like a bank

Japanese banking interiors were, for most of the post-war period, an exercise in reassurance through weight: stone, dark counters, a ceiling high enough to make the customer quiet. What this set of photographs shows is what replaced it.

The head office keeps the formality — a glazed lobby, a cafeteria the size of a floor, reception rooms with pictures on the wall. But the working floors are something else entirely. The desks are open, the partitions are low or absent, and full-height trees stand between the rows. One department has a counter with high stools and a yellow wall behind it; another has a bank of clear-glazed booths in the middle of the floor. It is an ordinary contemporary office, which in a Japanese bank is itself the news.

A working floor
A working floor
A departmental floor
A departmental floor

01 · The head office

Glass, then a room to eat in

The lobby is glazed and full height. Beyond it the cafeteria takes a floor to itself, with a servery at one end and pale timber tables filling the rest.

The head office lobby
The head office lobby
The cafeteria
The cafeteria
Across the cafeteria
Across the cafeteria
The servery
The servery

02 · Books, and rooms for visitors

The formal part

A shelved room with orange seating sits off the same floor, and beside it the reception rooms — carpeted, with a picture on the wall and armchairs round a low table.

The shelved room
The shelved room
A reception room
A reception room
A meeting room
A meeting room

03 · Transaction banking

Desks, with trees between them

The first of the working floors runs open desks the length of the room, with full-height planting set between the rows and a counter with high stools along one wall.

A working floor
A working floor
The counter
The counter
The booths
The booths
Across the floor
Across the floor

04 · Retail marketing

More of the same, and more of it

The second floor repeats the arrangement at a larger scale — a coloured ceiling grid, planting through the desks, and round tables where the aisles widen.

A departmental floor
A departmental floor
The round tables
The round tables
Planting on the floor
Planting on the floor
Seating on the floor
Seating on the floor

05 · Shinjuku and Kinshichō

What a branch looks like now

The Shinjuku corporate floor is entered past the bank’s name etched into glass. The Kinshichō branch is a retail floor: a consultation counter, an open waiting area and a room of desks behind it.

The Shinjuku floor
The Shinjuku floor
Across the Shinjuku floor
Across the Shinjuku floor
A meeting room
A meeting room
The branch entrance
The branch entrance
The branch counter
The branch counter
The branch floor
The branch floor
The branch meeting area
The branch meeting area
CompanySumitomo Mitsui Banking Corporation
Design[to confirm]
Photography© Sumitomo Mitsui Banking Corporation (from the bank’s own recruiting site)
SourceSMBC, “オフィス紹介”, re-reported by WALL ↗
PublishedSeptember 2026
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